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Patriotic mint reviews3/5/2023 ![]() ![]() ![]() So I am now at the mercy of my bank in the hopes that I will get my $124 dollars back. Of course I told them not to pay them again, but I am so shocked and appalled at The Bradford Exchange I don't even have the words to express my feelings. In the meantime, I got an email from paypal asking me if they should authorize "another" payment to The Bradford Exchange, as they have billed them twice for the same amount (with two different dates)! You can only imagine my mindset after that email. ![]() The bank is working with me to help get my money back. I am now working with my bank disputing this payment. Of course, that was something they couldn't do either. My next step was to call paypal and see if they could stop the payment. they told me to deny the shipment once it gets to CA, and/or return it to them, and they will re-issue! Well how can I deny delivery, or return the item to them when I don't even live in the same state?!? All they kept saying was that they are sorry for what has transpired with this order. Once again, I called back The Bradford Exchange. So I checked on-line, and phone with paypal, and they have the correct address info. So they instructed me to see what address I had on file with Paypal, as The Bradford Exchange ships to the address from my paypal account. Well, they never did put a stop payment request to paypal (verified with paypal) and that my order that was in shipping, and could not be changed, had not even left their building yet! But they still would not change the shipping address. Then I was told that they would stop the payment request (I paid through paypal) and I should call back in 48 hours to re-order as shipment never arrived. I explained to them that they have previously used my correct shipping address 2 orders before this one. ![]()
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